CoreLogic, a global leader in real estate data, overcame IT upskilling challenges by implementing collaborative learning academies. By partnering with Intrepid, CoreLogic scaled its training program to reach a global workforce, increasing learner engagement by 80% and driving future innovation through upskilling in emerging technologies like generative AI.
Challenge
CoreLogic, a global leader in real estate data, faced significant challenges in upskilling its workforce as part of a rapid cloud migration journey. With over 3,500 IT professionals spread across various time zones and countries, the company needed to ensure that its team could quickly adapt to new cloud technologies and tools. This upskilling effort was complicated by several factors, including:
Traditional in-person training was insufficient due to its limited capacity, prompting CoreLogic to seek scalable, interactive learning solutions that would adapt quickly to new technologies and workforce needs.
- The need for scalability to accommodate the entire workforce.
- A rapidly evolving technology landscape, requiring constant learning.
- Challenges in retaining talent in a competitive market.
- Managing a diverse global workforce, with barriers such as different time zones, languages, and skill levels.
Traditional in-person training was insufficient due to its limited capacity, prompting CoreLogic to seek scalable, interactive learning solutions that would adapt quickly to new technologies and workforce needs.
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Solution
To address these challenges, CoreLogic partnered with Intrepid and a consulting services company to create a collaborative learning platform with an academy-focused approach. This platform was designed to leverage the diversity of the workforce, facilitate knowledge sharing, and foster a sense of unity across teams.
"CoreLogic’s investment in continuous training empowers us to stay ahead in advanced technology, ensuring we deliver innovative solutions to our clients while fostering a culture of growth and expertise. We are proud to partner with similar minded companies, like Intrepid by VitalSource, to achieve our goals."
Brian Cator - Senior Director of Software Engineering, CoreLogic
Key components included:
- Collaborative Learning: The platform enabled global cross-functional teams to learn from one another and work together, enhancing knowledge sharing.
- Scalability: The new platform could accommodate over 150+ learners per cohort, a significant improvement over the previous in-person model, which could handle only 16 learners.
- Interactive Features: Gamification, project-based learning, and peer-to-peer interaction were incorporated to boost engagement.
- Exclusive Enrollment: Learners were required to be nominated by their managers, creating a sense of exclusivity and scarcity, which increased enthusiasm and commitment to and completion of the program.
- Strategic Leadership Buy-In: CoreLogic engaged senior leadership by demonstrating the tangible benefits of the program, such as increased productivity, reduced time spent problem-solving, and lower dropout rates.
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Results
The collaborative learning program delivered impressive results for CoreLogic, including:
CoreLogic's ability to scale learning, engage its global workforce, and adapt to an ever-changing technological landscape has set the company on a path to continued success. By embracing collaborative learning, CoreLogic has not only solved its immediate upskilling challenges but has also laid the groundwork for ongoing innovation and growth in its IT department.
- 820% Increase in Scale: The new platform allowed CoreLogic to reach a significantly larger number of learners compared to the previous in-person model, from about 16 per cohort to 150+ per cohort.
- 80% Increase in Learner Engagement: The interactive and collaborative nature of the program resulted in a higher level of participation and commitment from learners by 80%.
- 300% Decrease in Cost: Cohort-based learning drastically improved cost efficiency.
- 62% Decrease in Dropout Rates: Despite the program being optional, dropout rates decreased by 62% due to the sense of exclusivity and the engaging nature of the curriculum.
- Future Expansion: Based on the program's success, CoreLogic is planning to expand the initiative further by incorporating content from technology partners and exploring upskilling opportunities in emerging technologies, such as generative AI.
CoreLogic's ability to scale learning, engage its global workforce, and adapt to an ever-changing technological landscape has set the company on a path to continued success. By embracing collaborative learning, CoreLogic has not only solved its immediate upskilling challenges but has also laid the groundwork for ongoing innovation and growth in its IT department.