Leadership Lessons in Learning: AI Personalization Done Right

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Not everyone starts from the same place in their learning journey.

In this episode of Being Intrepid, Sam Herring talks with Malika Viltz-Emerson, Chief Learning Officer at Allstate, about why great learning leadership begins with recognizing those differences. 

Through a powerful story about helping a mother and daughter navigate an escalator for the first time, Malika draws a clear parallel to corporate learning: too often, we assume everyone is ready to step into the same experience. They’re not. 

She explores how AI creates powerful opportunities to personalize learning experiences and improve learning design while also cautioning leaders to move thoughtfully, address bias, and keep the human in the loop. 

What you’ll learn: 

  • The promise of adaptive learning powered by AI 
  • How AI can reveal gaps in learning design 
  • Why leaders must ask, “What are we solving for?” 
  • Why it’s critical to protect time and space for deep learning 

If you’re feeling pressure to “just do something with AI,” this conversation offers a better path. learning leaders. 

Connect with Malika
Connect with Sam

Listen now and hit follow on your preferred platform to stay ahead.

Featuring

Sam Herring Intrepid by VitalSource

Sam Herring

Vice President and General Manager
Intrepid by VitalSource
Malika Viltz-Emerson, Allstate CLO

Dr. Malika Viltz-Emerson

Chief Learning Officer & VP, Talent Enablement
Allstate

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