L&D leaders everywhere are exploring how AI fits into their work. Nick Bird has been experimenting and putting it to the test inside American Tire Distributors for the past two and a half years, and shares powerful practical examples of the problems he’s been solving – and what he’s learned.
In this DevLearn Unwrapped episode of the Being Intrepid podcast, Sam Herring talks with Nick Bird, Director of Learning and Development at American Tire Distributors, about how his team uses generative AI to solve real L&D problems. Nick shares his AI “origin story” from improving audio quality in e-learning to building leadership scenarios faster. He offers his wisdom such as the importance of using context-rich prompts, and working with multiple large language models to understand the relative strengths of each.
What you’ll learn:
- How American Tire Distributors started using AI with a single, focused use case
- How Nick shaved weeks of development time using genAI for scenario design
- Practical tips for prompting and working across multiple LLMs
- How to think about safety, quality, and human review
- Why AI-powered coaching may be one of the most underrated opportunities in L&D
Connect with Nick
Connect with Sam
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