What happens to a CLO when AI starts absorbing the tactical work and they never built credibility with the business to begin with? The answer isn’t pretty.
Ted Forbes, author of Making HR Matter: What CEOs Want and How to Deliver It (with co-author David Alsop) and former CLO at Capital One, and CHRO at Cotopaxi and Backcountry, joins Sam Herring in this episode of Being Intrepid to make the case for income statement thinking: connecting learning portfolios to revenue, cost, and margin rather than defending ROI on programs already run.
In this conversation, Ted shares:
- The doom cycle that keeps HR and learning functions trapped in low expectations
- Why ROI thinking keeps CLOs on defense — and income statement thinking gets them on offense
- A reframed 9-box for high-potential identification: culture and economic performance instead of performance and potential
- What AI will and won’t replace — and why wisdom is still a uniquely human capability
Guest: Ted Forbes, Author, Making HR Matter (with David Alsop)
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