
Thursday, February 19 | 1:30pm ET
You know this scenario: a new nurse struggles to explain a complex diagnosis. A call center rep freezes with an anxious family member. A leader dreads giving hard feedback. They know the content, but under pressure, performance falters.
Traditional healthcare training gives learners information… but no safe place to practice the real, messy human interactions that define outcomes and trust.
If you’re an L&D leader charged with elevating performance, not just compliance, you’re facing a simple truth: Knowledge alone doesn’t equal confident action under pressure.
Imagine a training environment where clinicians, call center teams, and leaders can rehearse real scenarios before they happen. Not scripted e‑learning slides. Live, interactive practice that feels real with AI that prompts, mirrors emotion, and gives immediate feedback.
Together, Tim Chudy (Director, Organizational Growth) and JR Burch (Director, Learning Experience Design) will show you exactly how AI-powered, personalized learning activities work. You’ll see realistic healthcare interactions live, practicable scenarios, and how to design your own AI‑augmented roleplays.
What You’ll Learn
By attending this live session, you’ll discover:
- Why traditional training fails healthcare performance under pressure
- What AI roleplay really is and isn’t
- Where AI practice and coaching fits best (onboarding, clinical communication, call centers, leadership)
- Design principles that make AI practice safe and effective
- A practical checklist to build your first AI roleplay
- Real‑world healthcare scenarios you can replicate
Reserve your seat now.
Practice before performance and equip your teams to act confidently when it matters.




