COVID19: Intrepid’s Response

Author: Sam Herring
March 5, 2020

by Sam Herring, Intrepid GM and VP

Intrepid’s Response to COVID19 for the Workplace Learning Community

In recent days, the impacts of the global COVID-19 epidemic have been mounting. Companies are announcing travel prohibitions and encouraging employees to work from home, and hundreds of major conferences and events are being cancelled. Here at Intrepid, we are starting to see major impacts of COVID-19 across the workplace learning community. Over the last few days, several corporate learning leaders and professional learning providers have reached out to us, all wrestling with the same challenge: due to travel restrictions and accelerating adoption of work from home policies, how can we effectively migrate critical in-person training programs to impactful digital formats?

As I shared in an article I recently published on LinkedIn, in order to meet the demands of the moment, I predict that in the coming days and weeks, corporate learning teams and professional learning providers will aggressively change their learning design and delivery models to embrace more collaborative approaches to digital learning.

People around the world are stepping up to help their communities address the many challenges of COVID-19. Nurses, doctors, first responders, educators and public health leaders are on the front lines applying their skills, experience and wisdom to keep us healthy, and we are all deeply grateful for their contributions. Everyone has something to offer, and it’s in this spirit that we at Intrepid by VitalSource are stepping up to the challenge and offering our skills and capabilities to be of service to the challenges facing the workplace learning community.

Our collaborative learning platform is purpose-built to migrate classroom learning programs to impactful digital learning experiences. Over the last several months, we’ve invested heavily in features and templates to make authoring new courses easy and painless. We’ve also recently updated and improved our training and support site to help customers get up to speed quickly. And our learning experience design team provides packaged course migration services to help organizations rapidly transition their in-person programs to the Intrepid platform.

For our current customers, we understand you may have new teams or team members who want to use the Intrepid platform but lack experience with it. Over the next few months as we face this challenge, we’re offering free consulting sessions to help your teams get started with new programs on our platform. And, at no charge for new customers, we will provide a package of consulting services to help new customers assess program needs, design their program, and train their team. Finally, for all learning programs focused on COVID-19 education, awareness and communication provided by healthcare or non-governmental organizations, we are pleased to provide use of the Intrepid platform at no charge.

Please reach out to us if you’d like to talk. We’re here to help.

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Sam Herring - Vice President and General Manager, Intrepid by VitalSource
About the Author

Sam Herring

Vice President and General Manager
Sam is Vice President and General Manager of Intrepid by VitalSource. Sam has been a leader in corporate learning for over 20 years. Under his leadership, the Intrepid business has won over 80 industry awards, and attracted major global customers and partners such as Microsoft, UnitedHealthcare, Visa, Chick-fil-A, Deloitte and Cognizant. Sam is a frequent speaker at leading industry conferences, universities and corporations. He is past chairman of the board of directors of ATD, and a graduate of Yale University (BA), and Harvard University (MDiv).

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