Date:
June 9-10, 2026
Location:
Wynn Las Vegas
3131 Las Vegas Blvd S
Las Vegas, NV 89109
Meet Intrepid at AHIP 2026
Sam Herring, VP & General Manager of Intrepid by VitalSource, will be attending AHIP 2026 in Las Vegas. If agent onboarding, member services readiness, or call center ramp time is on your radar, he’s worth a conversation.
About AHIP26
AHIP26 (America’s Health Insurance Plans) is the healthcare industry’s flagship annual conference, bringing together thousands of senior leaders across health plans, government agencies, and solution providers. The 2026 event takes place June 9-10 in Las Vegas, NV with programming focused on the most pressing challenges facing health insurance payers today: member experience, cost, quality, and operational performance.
Who You’ll Be Meeting
Sam Herring is VP & General Manager of Intrepid by VitalSource, the Applied Learning Platform for healthcare payer onboarding. He’s a co-founder of two learning and technology companies, past chairman of the ATD (Association for Talent Development) board of directors, and host of the Being Intrepid podcast.
Sam works with health plans to solve a specific operational problem: agents who complete training but aren’t ready for their first real member call. If your organization is managing high-volume onboarding, high 90-day attrition, or a 6-9 month ramp to proficiency, that’s the conversation he’s built for.
Connect with Sam on LinkedIn →
Resources for Healthcare Payer Leaders
Case Study: How UnitedHealthcare Reduced Time-to-Proficiency from 9 Months to 6 Weeks See how one of the nation’s largest health plans built call-ready agents faster and cut training costs at scale.
Podcast: Upskilling Call Center Advocates at UnitedHealthcare — Being Intrepid Christy Pletcher, VP of Learning & Development at UnitedHealthcare, shares how Intrepid helped shift onboarding from passive content to measurable performance.
Podcast: Transforming Learning in Healthcare with Kaiser Permanente — Being Intrepid Darci Hall of Kaiser Permanente on building learning programs that hold up in one of healthcare’s most complex operating environments.
Webinar: Live AI Demo: Turn Healthcare Knowledge Into Confident Performance — Intrepid Impact: A live look at how Intrepid uses AI to evaluate agent readiness, not just track training completion.
Webinar: Healthcare Payer Agents: Ready or Just Finished? — Intrepid Impact: We walk healthcare payer operations leaders through what AI-powered onboarding actually requires and how to tell the difference between a platform that tracks completions and one that builds agents who are ready for the call.
Ready to See It in Action?
Intrepid works with three of the top six healthcare payers in the country. If you’re responsible for member services performance, we’d like to show you what’s possible.