Intrepid’s AI Launch Rewrites the Playbook for Practice-Based L&D

Author: Intrepid by VitalSource
June 2, 2025
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intrepid launches ai activity

RALEIGH, NC — June 2, 2025 — Intrepid by VitalSource, the leading cohort-based learning platform to connect, practice, and upskill, today announced the launch of its most powerful AI capability to date: AI Activity.

AI Activity is built directly into Intrepid’s collaborative platform—amplifying what already makes the experience impactful: practice, application, and social learning. With AI Activity, organizations can now personalize and scale practice-based learning within the same environment where learners reflect, apply, and grow together.

“This is not a shift in direction—it’s an evolution of our core,” said Sam Herring, VP and General Manager of Intrepid. “We’ve always championed what we know is true: people learn best through real-world practice and collaboration. Now, with AI embedded into that same environment, our customers can deliver deeply human, personalized learning at enterprise scale.”

Built for Practice, Powered by AI

The AI Activity allows authors to describe their learning scenario with simple prompts. Intrepid’s generative AI feature then brings it to life—generating personalized conversations, feedback, and coaching. Learners engage through text (and soon voice), and the experience adapts in real time based on their input.

Behind the scenes, facilitators get full access to transcripts and performance data, making it easier to see who needs support and what’s working. It’s a faster, smarter way to deliver personalized learning at scale—and it’s grounded in the social, applied learning model Intrepid is known for.

Use Cases Across Enterprise Learning

The powerful and flexible Intrepid AI Activity feature can address an impressive range of learning scenarios, including but not limited to:

  • Leadership development simulations that adapt to how each manager handles feedback, conflict, or performance conversations.
  • Personalized sales or customer service roleplays that let learners practice with dynamic personas and real-time coaching.
  • Situational assessments where learners explain how they’d handle complex challenges and get instant, targeted feedback.
  • Personalized onboarding support and activities that simulate first-day scenarios or answer common new-hire questions on demand.
  • Coaching conversations grounded in internal policies to help employees navigate sensitive topics in a safe practice environment.
  • On-demand “Ask the Expert” chats trained on your internal materials to deliver consistent guidance at scale.
  • Practicing high-stakes conversations like performance reviews, customer escalations, or team conflict resolution

Not Just a Feature—A Learning Advantage Built for Scale

Early customer feedback has been clear: this is more than a cool feature—it’s the kind of innovation learning leaders have been waiting for. Enterprise organizations have praised its intuitive design, powerful flexibility, and ability to scale personalized, real-world practice without added complexity. One client called it, “exactly the kind of innovation we need to meet learners where they are—without sacrificing quality.”

The feature’s seamless integration with the broader Intrepid platform make it a powerful fit for organizations looking to scale high-impact learning across their workforce.

“With AI Activity, you’re not just adding artificial intelligence,” said Rachel Elfenbein, Director of Product at Intrepid. “You’re scaling human-centered learning in ways that are practical, personal, and powerful—leading to behavior change that sticks and drives real business impact.”

The AI Activity is now available to all Intrepid customers. To learn more or to request a demo to explore real-world examples, visit www.intrepidlearning.com/product/intrepid-ai/.

About Intrepid

Intrepid is a leading cohort-based learning platform to connect, practice, and upskill. Its solutions enable organizations to solve mission-critical challenges and remain competitive in today’s ever-changing workplace. Intrepid’s platform fosters skill-building, collaboration, engagement, and measurable results, driving transformative and scalable business outcomes. Discover more at www.intrepidlearning.com.

 

Finally—personalized and human-centered learning that’s built to scale. See how.

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